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CONFLICT RESOLUTION

Who do you avoid at work, and what are you avoiding talking about? What conversations do you put off? Do you have colleagues who email each other rather than speak face to face?


How much more productive and creative could your team be without the personality clashes? One study showed that 42% of management time is spent dealing with aspects of conflict. Most organisations hope that conflict will go away or will sort itself out if left alone. It doesn't, and most managers say they feel ill- equipped to deal with it.

Resolving issues >